How To Order

 

We’re confident that you’ll love whatever piece you select from our collections. If you’re unsure of how our ordering process works, please refer to the four simple steps below.

 

Step One

Firstly, choose your favourite pendant from our online collections and complete check out. you’ll receive an Email confirmation of your order.

Visit the Shop

Step Two

if you require engraving, we’ll send you an ink printing pack within 2 working days of check out, via 1st Class signed for. This kit will contain detailed instructions along with all the equipment that you’ll need to make your ink print, so that we can then engrave it on your pendant.

Step Three

Next, please send a clear picture of your prints to prints@namilloh.co.uk, with your order number in the subject line. Alternatively, you can post your prints to us in the prepaid envelope provided with each ink pack – though please note that this method will take a few more days for us to start working on your order.

Step Four

When we’ve received your prints, we’ll start working on your order as soon as we can. We operate on a 4-week timeline and once this passes, your wonderful keepsake will be on its way to your door via Royal Mail. Because we insure our deliveries to protect your purchases, they’ll require a signature upon receipt.

 

 

While our brand was born from fingerprint engraving, we’ll also engrave foot and hand prints, pets’ paw prints and more. Visit our Engravings page to learn more about our engraving options.

 

We hope this covers any questions you may have about ordering from us here at Namilloh. If you’re still unsure of anything, please send us an email at info@namilloh.co.uk and we’ll be happy to help.